Questions about Khidmat-kar
Find answers about our launch area, service categories and how visit requests work. Check the live request flow and applicable terms for details that depend on your chosen professional.
Getting started
What is Khidmat-kar?
Khidmat-kar is a platform for finding independent home-service professionals and requesting visits. The initial focus is DHA Lahore.
Which services are included?
The launch categories are electricians, plumbers, AC technicians and handymen. Exact work depends on each professional’s listed skills.
Coverage
Where is service starting?
The initial service area is DHA Lahore. Check the selected professional’s coverage for your phase and block.
Is service available across Pakistan?
Pakistan-wide expansion is a future direction. Only areas listed as operational should be treated as available.
Visit requests
Is a request the same as a confirmed visit?
No. A request remains pending until the professional accepts and the timing is agreed.
Can I request a visit for a later time?
Use a scheduled request when that option is available. Your preferred timing is subject to acceptance and availability.
How do I cancel or change a request?
Use the options available for your request or contact support. Read the applicable cancellation terms before confirming a visit.
Charges
How much does a visit cost?
Charges depend on the professional and job. Confirm the visit charge, labour, parts and any other disclosed fees before agreeing the work.
Profiles & trust
Are all professionals verified?
Do not assume every profile has undergone the same checks. Read any verification label and its explanation; only completed checks should be displayed.
Does Khidmat-kar guarantee a repair?
No repair guarantee is stated on this website. Any warranty or guarantee must be expressly included in the applicable written terms.
Professionals & app
How can professionals join?
Use the professional-interest form when available, or the verified contact channel. Onboarding requirements and terms are provided before activation.
Can I use the app in Urdu?
Khidmat-kar is being developed with English and Urdu support. Check the released app for currently available features.
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